Explore the 9/11 Memorial & Museum Tour in New York
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Discover Ground Zero and the 9/11 Memorial on a meaningful guided tour that brings the history and stories of resilience to life. Walk past landmarks like St. Paul’s Chapel, visit FDNY 10 House, and see the Survivor Tree, all while learning about the events that shaped the city.
Choose to include access to the 9/11 Museum and One World Observatory for an even deeper experience. Explore powerful exhibits and enjoy breathtaking views from the top of One World Trade Center, making this tour a comprehensive way to understand and honor the history of September 11.
Frequently asked questions
How long does the 9/11 Memorial Tour last?
The tour duration ranges from 2 to 5 hours, depending on the options you select and how much time you spend at each stop.
What is included in the tour?
Your experience includes a guided tour of Ground Zero and the 9/11 Memorial, stories of heroism and resilience, an expert NYC tour guide, and optional access to the 9/11 Museum and One World Observatory.
Is the tour accessible for all visitors?
Yes, the tour is wheelchair accessible, and infants or small children can ride in a pram or stroller.
Can I visit the 9/11 Museum and One World Observatory?
Absolutely. You can choose options that include seamless access to both the 9/11 Museum and One World Observatory for a full, immersive experience.
What should I know about meeting points and cancellation?
Meet at City Hall Subway Station near the corner of Warren Street and Broadway. Cancellations are free if made at least 24 hours in advance, with full refunds. The booking is confirmed instantly after checkout.
Free cancellation
Cancel at least 24 hours before your scheduled tour for a full refund.
Reserve now
Check a date here, then finish booking with our partner. Payment options are confirmed at checkout.
Duration 2 hours – 5 hours
Check availability to see start times.
Live tour guide
English
Key facts
What's included
Included
- One World Observatory Access (if option is selected)
- Stories of Heroism & Resilience
- Expert NYC Tour Guide
- 9/11 Museum Access (if option selected)
- Ground Zero & 9/11 Memorial Guided Tour
Not included
- Gratuities
- Tour Guide inside the Museum or Observatory
Itinerary
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Stop 1
Your tour begins at the corner of Warren Street and Broadway, near City Hall Subway Station (R & W lines). Your guide will introduce the history of the area and set the stage for your journey through Ground Zero.
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Stop 2
See St. Paul’s Chapel, which served as a refuge for first responders after 9/11. Your guide will explain its vital role and how it became a place of healing.
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Stop 3
Visit FDNY 10 House, home to firefighters among the first responders. See the 9/11 Memorial Wall honoring fallen firefighters.
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Stop 4
See the Oculus, a transportation hub and shopping center symbolizing rebirth. Learn how it replaced the destroyed PATH station and its significance in recovery.
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Stop 5
View One World Trade Center (Freedom Tower) and hear about its design and symbolism as the tallest building in the Western Hemisphere.
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Stop 6
Pay tribute at the twin reflecting pools in the footprints of the Twin Towers. Your guide will share the memorial's history and significance of the inscribed names.
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Stop 7
See the Survivor Tree, a Callery pear that survived 9/11 and became a symbol of resilience. Your guide will explain its journey back to Ground Zero.
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Stop 8
For those who select the Tour + Museum or Full Access, enjoy self-guided exploration of the 9/11 Museum, featuring artifacts, stories, and multimedia exhibits.
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Stop 9
Those with the Tour + One World Observatory or Full Access options will access the observation deck atop One World Trade Center for panoramic views.
Meeting point & pickup
Meet at the starting point
Meet the Tour Guide by City Hall Subway Station at the intersection of Broadway and Warren Street.
Open in Google MapsCancellation & confirmation
Free cancellation
Cancel at least 24 hours before your scheduled tour for a full refund.
- 100% refund if cancelled at least 1 day in advance
- No refund if cancelled within 24 hours
- Tour may be canceled due to bad weather
Instant confirmation
Your booking is confirmed immediately after checkout.
From $28.80 per person
- Free cancellation
- Secure checkout with our booking partner
